Your support tickets are telling you something. Sue is listening.
Sue connects to your help desk, reads every ticket, and turns them into a weekly report that tells you what's breaking, what's urgent, and what's about to cost you a customer.
7-day free trial
Sue Porter
Customer Support Insights Agent
sue@vybe.worksCapabilities
Sue Porter
Customer Support Insights Agent
Question 1 of 1
What would you like me to start with?
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What Sue Porter can do for you
Weekly Support Insights Report
Get a weekly Support Insights report delivered automatically. Sue reviews your support tickets and sends a concise digest covering key trends, recurring issues, and accounts at risk of churn, on the day and channel you choose. This replaces the old in-app "Support Report" tab.
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Connect your support platform
Link Zendesk, Intercom, Crisp, Freshdesk, Help Scout, HubSpot, or Front. No migration, no new tool to learn.
Step 01
Connect your support platform
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Save the connection in the app
Sue stores the connection so she can pull tickets on her own from here on, no manual exports.
Step 02
Save the connection in the app
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Sync and verify real ticket data
She pulls in your real tickets and confirms the sync actually worked before touching anything else.
Step 03
Sync and verify real ticket data
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Generate the first real insights report
Using only that real ticket data, she builds your first Support Insights Report so you can see exactly what she will deliver each week.
Step 04
Generate the first real insights report
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Set up automatic delivery
Pick a weekday and where it should land, Slack or email, and she takes it from there every week.
Step 05
Set up automatic delivery
Try Sue Porter for free
Get started with Sue Porter and the rest of the Customer Success team, or customize agents to fit your workflow.
7-day free trial
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