Product Researcher Agent
Mark Etfit translates customer calls into your product roadmap
Mark joins customer calls, extracts structured feedback and bugs, logs them to your app database, and sends curated reviews twice a week.
7-day free trial
Who it’s for
SaaS product teams that run frequent customer calls and need a direct, structured bridge between user feedback and engineering trackers.
A few things Mark Etfit can take on
Track customer bugs from calls
Log and categorize user-reported bugs from onboarding or feedback calls directly to your development tracker.
Consolidate feature requests
Gather user feature ideas from sales and feedback calls, merging duplicate requests into unified feature themes.
Bi-weekly email digests
Generate and email high-level summaries of customer sentiment and roadmap requests twice a week.
Automated call intake
Mark joins your customer calls via calendar invites, listens to the conversation, and transcribes the raw dialogue behind the scenes.
Clean, deduplicated logging
Mark extracts bug reports and feature requests, merges similar items, and logs clean records directly into your development database.
Twice-weekly reviews
Instead of raw transcripts, you receive a curated email digest twice a week summarizing the top priorities, emerging trends, and critical blocker items.
From call recordings to structured roadmap items
Mark Etfit joins customer calls, processes transcripts in the background, keeps your databases organized, and delivers curated bi-weekly updates.
Mark
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Integrations
Connected to 3,000+ integrations.
Google Calendar, Slack, Gmail, Linear, Supabase. Your agent reads and writes across your entire stack, out of the box.
- Google Calendar
- Slack
- Gmail
- Linear
- Supabase
- + thousands more
The workspace
Where Mark Etfit gets things done
An interactive look at Mark Etfit’s workspace — click the dock to explore the apps.
Mark Etfit
Product Researcher
- Feedback Gathering from calls
Question 1 of 1
What would you like me to start with?
Open Mark's apps
Try Mark Etfit for free
Get started with Mark Etfit and the rest of the Product Team team, or customize agents to fit your workflow.
7-day free trial
FAQ
What to know before you deploy
How does Mark join my calls?
Mark can be invited to any calendar event with a meeting link (such as Google Meet, Zoom, or Teams). He joins as a silent participant to record and transcribe the call.
What database systems does Mark log to?
Mark integrates directly with your internal app database (such as Supabase, Postgres, or external trackers) using Vybe's secure database connectors.
How does Mark handle duplicate bugs and feedback?
Mark compares new feedback items with existing rows in your app tracker. He merges identical items, increments their mention count, and keeps records clean and organized.
Can I customize the frequency of email reviews?
Yes. While Mark is pre-configured to send email digests twice a week on your preferred schedule, you can adjust the frequency or request on-demand summaries directly in your chat workspace.
Meet the rest of the team
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