Specialized coworkers with their own responsibilities and tools.
Supported:
Zapier Agents can act independently or respond in chat.
Supported:
Claude takes on tasks from a channel or DM.
Team collaboration
Supported:
Shared conversations and Slack threads with people and AI.
Supported:
Shared agents, folders, and pods.
Supported:
Teammates can review and refine work in the same thread.
Communication channels
Conditional:
In-app chat, Slack, and email; other channels require setup.
Conditional:
Agents chat on the web and run from app triggers; Slack and Teams touchpoints run through Zap triggers and actions.
Supported:
Slack channels and DMs with different access scopes.
Agent handoffs
Supported:
Delegate work to other AI coworkers.
Limited:
Not offered: work runs inside a single agent or AI step; no delegation between specialized agents documented.
Limited:
Not offered: one Claude works each thread; no delegation between specialized agents documented.
Persistent memory & skills
Supported:
Persistent memory, company knowledge, and reusable skills.
Conditional:
Connected knowledge sources; persistent learned memory not verified here.
Supported:
Persistent channel context, memory, and standing instructions.
Automation & tools
Schedules & triggers
Supported:
Schedules, events, and follow-ups with run history.
Supported:
Agents run from configured triggers and instructions.
Supported:
Routines on a schedule, channel watch, or repository event.
Browser automation
Conditional:
Hosted browser with persistent sessions; browser service required.
Limited:
Not offered: agents act through app actions and tools; no controlled-browser capability documented.
Limited:
Not offered: work runs in an ephemeral cloud sandbox through channel-scoped tool connections; no browser-control tool documented.
Meeting intelligence
Conditional:
Supported meeting recording, transcripts, and follow-up; meeting service required.
Limited:
Not offered: meeting tools connect through Zaps; no native meeting recording or transcription documented.
Limited:
Not offered: no meeting recording or transcription documented.
Integrations
Supported:
Prebuilt connectors and custom integrations.
Supported:
Thousands of connected apps and actions.
Supported:
Admin-configured connections scoped to organizations, workspaces, or channels.
Apps & infrastructure
Custom app building
Supported:
Build apps with AI, inspect code, and iterate in a live preview.
Conditional:
Forms and Tables alongside workflows; a different app-building approach.
Supported:
Interactive pages, charts, and code changes from the thread.
Internal publishing
Supported:
Private, individual, and organization-wide app sharing.
Conditional:
Forms and Tables sharing varies by product and plan.
Supported:
Hosted artifacts accessible to people in the channel.
Row-level permissions
Conditional:
Role-based access for owners, admins, editors, and members, with apps kept private, shared, or organization-wide.
Limited:
Not offered: Tables sharing uses per-table and per-view roles (Owner, Editor, View only), not per-row permissions.
Limited:
Not offered: access is scoped per channel and by organization roles; no per-row data permissions documented.
Private resources & SSH
Conditional:
SSH tunnels and custom connections for private resources.
Limited:
Not offered: a cloud platform connecting through prebuilt app integrations and webhooks; no private-network or SSH access documented.
Limited:
Not offered: the ephemeral cloud sandbox reaches tools through configured connections; no private-network or SSH access documented.
Models & cost control
Model choice
Supported:
22 models across nine providers.
Conditional:
Agents uses a managed model; workflow AI integrations are separate.
Supported:
Choose from permitted Claude models, including Opus and Sonnet.
Automatic model routing
Supported:
Auto routes tasks to Cheap, Balanced, or Smart tiers.
Conditional:
Model tiers (Standard, Advanced, Premium) selected per step with an Auto default; automatic task-category routing not documented.
Conditional:
Choose a model for a thread, channel, or DM; automatic task routing not verified.
Custom routing rules
Supported:
Choose tier models, map task categories, or pin a model.
Conditional:
Manual tier and model selection per step; task-category routing rules not offered.
Conditional:
Admins set workspace and channel defaults; individual threads can switch models.
Separate coding policies
Supported:
Separate conversation and coding routing policies.
Limited:
Not offered: one model policy per step; no separate coding policy documented.
Limited:
Not offered: admins choose permitted Claude models per scope; no separate coding policy documented.
Bring your own keys
Conditional:
Bring your own provider keys as part of an enterprise setup.
Conditional:
Bring Your Own Model connects organization AI provider accounts on Enterprise.
Limited:
Not offered: Claude uses admin-provided tool accounts with credentials kept out of the sandbox; no customer model keys documented.
Bring your own gateway
Supported:
OpenRouter and Vercel AI Gateway.
Limited:
Not offered: bring-your-own-key connects provider accounts directly; no custom gateway or proxy endpoint documented.
Limited:
Not offered: no bring-your-own model gateway documented.
Security & governance
Single sign-on
Conditional:
SAML single sign-on for enterprise.
Conditional:
SAML SSO on Team and Enterprise plans, with SCIM provisioning on Enterprise.
Conditional:
Claude Team and Enterprise organizations support SAML SSO and JIT provisioning via WorkOS.
Audit & activity visibility
Conditional:
Access, agent activity, and tool usage for enterprise review.
Conditional:
Agent activity can be reviewed; audit coverage depends on product and plan.
Conditional:
Documented activity trails; review your required audit scope.
Human approvals
Conditional:
Action-specific permissions and contact controls on every channel; explicit approval gates not documented.
Supported:
Approval steps can be added to agent instructions.
Conditional:
Every action passes a permission checker; admins pre-approve action types per scope with auto-mode allow rules.
Usage visibility & budgets
Supported:
Usage visibility and per-agent credit budgets.
Conditional:
In-app plan usage views and Enterprise usage alerts.
Supported:
Monthly organization usage limit; DMs use personal accounts separately.
Pricing & rollout
Billing model
Supported:
Free plan with $10 in credits every month; paid plans from $20/month. $1 = 100 credits; top-ups available.
Conditional:
Workflows use tasks; Agents has activity-based plans.
Conditional:
Channel work draws from the organization’s usage balance.
Seat pricing
Supported:
Unlimited builders and viewers in your organization.
Conditional:
User allowances depend on the selected plan and product.
Conditional:
Channel usage is not charged against individual seats; account eligibility still applies.
Published by Vybe from public product documentation, reviewed October 5, 2026. “Not verified” means our sources didn’t confirm it, not that the feature is missing. Confirm what matters with each provider.