Specialized coworkers with their own responsibilities and tools.
Supported:
Zapier Agents can act independently or respond in chat.
Supported:
Claude handles tasks in a working session.
Team collaboration
Supported:
Shared conversations and Slack threads with people and AI.
Supported:
Shared agents, folders, and pods.
Limited:
Personal working sessions. Shared Slack-channel work is handled by the separate Claude Tag product.
Communication channels
Conditional:
In-app chat, Slack, and email; other channels require setup.
Conditional:
Agents chat on the web and run from app triggers; Slack and Teams touchpoints run through Zap triggers and actions.
Conditional:
Desktop, web, and mobile; availability depends on plan and rollout.
Agent handoffs
Supported:
Delegate work to other AI coworkers.
Limited:
Not offered: work runs inside a single agent or AI step; no delegation between specialized agents documented.
Conditional:
Task dispatch routes development work to Claude Code sessions; knowledge work runs in Cowork.
Persistent memory & skills
Supported:
Persistent memory, company knowledge, and reusable skills.
Conditional:
Connected knowledge sources; persistent learned memory not verified here.
Supported:
Role-based plugins, skills, and connected tools.
Automation & tools
Schedules & triggers
Supported:
Schedules, events, and follow-ups with run history.
Supported:
Agents run from configured triggers and instructions.
Conditional:
Cloud tasks can run while devices are offline; local sessions use your computer.
Browser automation
Conditional:
Hosted browser with persistent sessions; browser service required.
Limited:
Not offered: agents act through app actions and tools; no controlled-browser capability documented.
Conditional:
Built-in browser or Claude in Chrome, subject to admin controls.
Meeting intelligence
Conditional:
Supported meeting recording, transcripts, and follow-up; meeting service required.
Limited:
Not offered: meeting tools connect through Zaps; no native meeting recording or transcription documented.
Limited:
Not offered: sessions work with files, the web, and connected tools; no meeting recording or transcription documented.
Integrations
Supported:
Prebuilt connectors and custom integrations.
Supported:
Thousands of connected apps and actions.
Supported:
Connectors for Slack, Google Workspace, Microsoft 365, and other tools.
Apps & infrastructure
Custom app building
Supported:
Build apps with AI, inspect code, and iterate in a live preview.
Conditional:
Forms and Tables alongside workflows; a different app-building approach.
Conditional:
Works with files in a chosen folder; evaluate your app deployment workflow separately.
Internal publishing
Supported:
Private, individual, and organization-wide app sharing.
Conditional:
Forms and Tables sharing varies by product and plan.
Limited:
Not offered: outputs are documents, files, and deliverables in your Claude account; no internal app-publishing surface documented.
Row-level permissions
Conditional:
Role-based access for owners, admins, editors, and members, with apps kept private, shared, or organization-wide.
Limited:
Not offered: Tables sharing uses per-table and per-view roles (Owner, Editor, View only), not per-row permissions.
Limited:
Not offered: access is account- and admin-scoped; no per-row data permissions documented.
Private resources & SSH
Conditional:
SSH tunnels and custom connections for private resources.
Limited:
Not offered: a cloud platform connecting through prebuilt app integrations and webhooks; no private-network or SSH access documented.
Limited:
Not offered: cloud sessions reach tools through connectors and MCP; no private-network or SSH access documented.
Models & cost control
Model choice
Supported:
22 models across nine providers.
Conditional:
Agents uses a managed model; workflow AI integrations are separate.
Conditional:
Claude product experience, rather than a cross-provider model catalog.
Automatic model routing
Supported:
Auto routes tasks to Cheap, Balanced, or Smart tiers.
Conditional:
Model tiers (Standard, Advanced, Premium) selected per step with an Auto default; automatic task-category routing not documented.
Limited:
Not offered: runs on Claude models with no automatic cross-model routing documented.
Custom routing rules
Supported:
Choose tier models, map task categories, or pin a model.
Conditional:
Manual tier and model selection per step; task-category routing rules not offered.
Limited:
Not offered: admins control feature availability, not task-to-model routing rules.
Separate coding policies
Supported:
Separate conversation and coding routing policies.
Limited:
Not offered: one model policy per step; no separate coding policy documented.
Limited:
Not offered: one Claude experience spans chat and coding work; no separate coding model policy documented.
Bring your own keys
Conditional:
Bring your own provider keys as part of an enterprise setup.
Conditional:
Bring Your Own Model connects organization AI provider accounts on Enterprise.
Limited:
Not offered: runs on Anthropic-managed credentials; no customer provider keys documented.
Bring your own gateway
Supported:
OpenRouter and Vercel AI Gateway.
Limited:
Not offered: bring-your-own-key connects provider accounts directly; no custom gateway or proxy endpoint documented.
Limited:
Not offered: no bring-your-own AI gateway documented.
Security & governance
Single sign-on
Conditional:
SAML single sign-on for enterprise.
Conditional:
SAML SSO on Team and Enterprise plans, with SCIM provisioning on Enterprise.
Conditional:
Claude Team and Enterprise organizations support SAML SSO and JIT provisioning via WorkOS.
Audit & activity visibility
Conditional:
Access, agent activity, and tool usage for enterprise review.
Conditional:
Agent activity can be reviewed; audit coverage depends on product and plan.
Conditional:
Admins can monitor Cowork activity via OpenTelemetry; Cowork activity is not yet in the Compliance API.
Human approvals
Conditional:
Action-specific permissions and contact controls on every channel; explicit approval gates not documented.
Supported:
Approval steps can be added to agent instructions.
Conditional:
Per-task permission approvals; admins control auto-approve mode and connector-tool always-allow.
Usage visibility & budgets
Supported:
Usage visibility and per-agent credit budgets.
Conditional:
In-app plan usage views and Enterprise usage alerts.
Conditional:
Usage analytics for admins on Team and Enterprise plans.
Pricing & rollout
Billing model
Supported:
Free plan with $10 in credits every month; paid plans from $20/month. $1 = 100 credits; top-ups available.
Conditional:
Workflows use tasks; Agents has activity-based plans.
Conditional:
Available through paid Pro, Max, Team, or Enterprise plans.
Seat pricing
Supported:
Unlimited builders and viewers in your organization.
Conditional:
User allowances depend on the selected plan and product.
Limited:
Per-seat pricing: Team standard seats $20/seat/mo billed annually ($25 monthly); Premium $100; Enterprise custom.
Published by Vybe from public product documentation, reviewed October 5, 2026. “Not verified” means our sources didn’t confirm it, not that the feature is missing. Confirm what matters with each provider.