Agents & collaboration AI coworkers Supported: Specialized coworkers with their own responsibilities and tools.
Supported: Claude takes on tasks from a channel or DM.
Supported: An AI coworker that works across business tools.
Supported: Reusable agents with skills and tool access.
Team collaboration Supported: Shared conversations and Slack threads with people and AI.
Supported: Teammates can review and refine work in the same thread.
Supported: Workspace members can work with Viktor in channels and DMs.
Supported: Shared agents with owner, editor, viewer, and use-only access.
Communication channels Conditional: In-app chat, Slack, and email; other channels require setup.
Supported: Slack channels and DMs with different access scopes.
Supported: Slack and Microsoft Teams.
Supported: Web chat, Slack, and API access to shared agents.
Agent handoffs Supported: Delegate work to other AI coworkers.
Limited: Not offered: one Claude works each thread; no delegation between specialized agents documented.
Conditional: External agents can delegate work to Viktor through its MCP server and public API; internal multi-agent handoffs not documented.
Supported: Agents can hand tasks to other agents.
Persistent memory & skills Supported: Persistent memory, company knowledge, and reusable skills.
Supported: Persistent channel context, memory, and standing instructions.
Supported: Workspace-scoped skills and memory.
Supported: Reusable skills and playbooks that evolve with use.
Automation & tools Schedules & triggers Supported: Schedules, events, and follow-ups with run history.
Supported: Routines on a schedule, channel watch, or repository event.
Supported: Recurring tasks and proactive automations.
Supported: Recurring or one-time scheduled runs plus event triggers from Gmail, Slack, Teams, and more.
Browser automation Conditional: Hosted browser with persistent sessions; browser service required.
Limited: Not offered: work runs in an ephemeral cloud sandbox through channel-scoped tool connections; no browser-control tool documented.
Supported: Works the web directly: logs in, clicks through pages, fills forms, and pulls data from real sites.
Supported: Interactive browser automation via the Website Scraper's Web Agent mode, an AI browsing node, and the Chrome extension.
Meeting intelligence Conditional: Supported meeting recording, transcripts, and follow-up; meeting service required.
Limited: Not offered: no meeting recording or transcription documented.
Conditional: Meeting follow-through runs through connected meeting tools like Symbl.ai, Fireflies, or Gong; native recording and transcription not documented.
Conditional: No native recording or transcription; meeting work centers on Gumball pre-meeting briefs from a connected calendar.
Integrations Supported: Prebuilt connectors and custom integrations.
Supported: Admin-configured connections scoped to organizations, workspaces, or channels.
Supported: 3,200+ business-tool integrations advertised.
Supported: Connectors, shared credentials, and MCP support.
Apps & infrastructure Custom app building Supported: Build apps with AI, inspect code, and iterate in a live preview.
Supported: Interactive pages, charts, and code changes from the thread.
Supported: Build and deploy internal apps connected to business tools.
Limited: Not offered as a business-app builder: the platform ships agents, workflows, and hosted agent pages.
Internal publishing Supported: Private, individual, and organization-wide app sharing.
Supported: Hosted artifacts accessible to people in the channel.
Supported: Viktor Pages share finished documents and dashboards at links; Viktor Spaces are internal tools your team signs into.
Supported: Hosted agent pages on gumloopagents.com with sign-in and role-based access.
Row-level permissions Conditional: Role-based access for owners, admins, editors, and members, with apps kept private, shared, or organization-wide.
Limited: Not offered: access is scoped per channel and by organization roles; no per-row data permissions documented.
Limited: Not offered: enterprise access is role-based (RBAC); no per-row data permissions documented.
Limited: Not offered: access control uses organization and team roles plus custom feature roles, not per-row data permissions.
Private resources & SSH Conditional: SSH tunnels and custom connections for private resources.
Limited: Not offered: the ephemeral cloud sandbox reaches tools through configured connections; no private-network or SSH access documented.
Limited: Not offered: tools connect through cloud integrations and per-user OAuth; no private-network or SSH access documented.
Limited: Not offered: tools connect through cloud connectors, MCP, and webhooks; no private-network or SSH access documented.
Models & cost control Model choice Supported: 29 models across 11 providers.
Supported: Choose from permitted Claude models, including Opus and Sonnet.
Supported: Choice across OpenAI, Anthropic, and Google.
Supported: 35+ models advertised.
Automatic model routing Supported: Auto routes tasks to Cheap, Balanced, or Smart tiers.
Conditional: Choose a model for a thread, channel, or DM; automatic task routing not verified.
Conditional: Workspace model and task-level cost presets; automatic category routing not verified.
Supported: Auto picks the model for each agent message, with mid-run escalation and fallbacks.
Custom routing rules Supported: Choose tier models, map task categories, or pin a model.
Conditional: Admins set workspace and channel defaults; individual threads can switch models.
Conditional: Workspace defaults and individual scheduled-task settings.
Conditional: Admins restrict models, pin per-agent presets, and set fallbacks; task-category mapping not offered.
Separate coding policies Supported: Separate conversation and coding routing policies.
Limited: Not offered: admins choose permitted Claude models per scope; no separate coding policy documented.
Limited: Not offered: model governance is workspace-wide with per-task presets; no separate coding policy documented.
Limited: Not offered: AI model governance restricts and pins models platform-wide; no separate coding policy documented.
Bring your own keys Conditional: Bring your own provider keys as part of an enterprise setup.
Limited: Not offered: Claude uses admin-provided tool accounts with credentials kept out of the sandbox; no customer model keys documented.
Limited: Not offered: model providers run under Viktor-managed agreements; tool credentials are per-user OAuth handled by the Viktor gateway.
Conditional: BYOK on Pro and above; organization-wide keys on Enterprise.
Bring your own gateway Supported: OpenRouter and Vercel AI Gateway.
Limited: Not offered: no bring-your-own model gateway documented.
Limited: Not offered: models run through the Viktor-managed stack; no bring-your-own gateway documented.
Conditional: Provider proxy URL, custom headers, and model name mapping per provider on Enterprise.
Security & governance Single sign-on Conditional: SAML single sign-on for enterprise.
Conditional: Claude Team and Enterprise organizations support SAML SSO and JIT provisioning via WorkOS.
Supported: SAML SSO via Okta, Entra ID, Google Workspace, OneLogin, or any SAML 2.0 IdP.
Conditional: SAML SSO and SCIM for enterprise identity.
Audit & activity visibility Conditional: Access, agent activity, and tool usage for enterprise review.
Conditional: Documented activity trails; review your required audit scope.
Conditional: Enterprise audit logging; confirm required event coverage.
Supported: Agent activity, tool-call tracking, and analytics.
Human approvals Conditional: Action-specific permissions and contact controls on every channel; explicit approval gates not documented.
Conditional: Every action passes a permission checker; admins pre-approve action types per scope with auto-mode allow rules.
Supported: Sensitive actions can wait for explicit approval in chat.
Supported: App guardrails, spending approvals, and scoped policies.
Usage visibility & budgets Supported: Usage visibility and per-agent credit budgets.
Supported: Monthly organization usage limit; DMs use personal accounts separately.
Conditional: Auto-topups with monthly spend caps; per-user spend caps on Enterprise.
Supported: Spend caps by agent, team, or organization.
Pricing & rollout Billing model Supported: Free plan with $10 in credits every month; paid plans from $20/month. $1 = 100 credits; top-ups available.
Conditional: Channel work draws from the organization’s usage balance.
Supported: Credit-based plans from $50/month, with trial credits.
Conditional: Pro starts at $37/month; credits and an orchestration fee apply.
Seat pricing Supported: Unlimited builders and viewers in your organization.
Conditional: Channel usage is not charged against individual seats; account eligibility still applies.
Supported: No per-seat licenses; credits reflect model usage.
Supported: Unlimited seats listed on Pro and Enterprise.