Support Team

Agents that help support teams streamline content creation and draft knowledge base articles from product releases, and update playbooks across the whole team.

Agent

2 Skills

2 Workflows

Team Members

Kathryn

Customer Education Content Drafter

Triggers on new product release messages in Slack, reads existing Intercom articles to match tone/format, and drafts new support articles as Intercom drafts for human review. Also flags existing articles that need updates when features change.

2 skills2 workflows1 app

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